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My #1 Advice In Handling Negative Comments

By Carl on November 13, 2007

My #1 Advice In Handling Negative Comments

In my last post (How I made it to the frontpage of Make Money Online) Jochen Van de Velde commented:

Great article, too bad the Digg users flamed you and left negative comments again.

I’m not surprised that Digg users flamed me once more. That’s what they do.

But, how do I handle bad comments, what do I do to surpass them? I’ve got a word for that:

“Ignore”

Possibly the most mature way to do so.

Let’s have a little observation:

What do Bush and Microsoft do when they get negative comments?

NOTHING! They don’t even care about those stuff. There are so many things more important than answering comments.

Think about it, what would happen if you answer this comment? How much time will it consume?

What About YOU?

Well, that’s my advice, what about you? What do you do when you get bad comments on your site, email or etc?

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33 Comments →

Comment by Mister Hate
2007-11-13 14:00:48

I’d submit them to h8m8 so everyone can have a laugh about those fools.

 
Comment by Cifra
2007-11-13 15:22:49

Ignoring is the way to go -screw diggers, they’re just jelaous.

 
Comment by julia
2007-11-13 19:41:55

nice carl!
that’s the attitude!
(i’m learning!)

Comment by Carl
2007-11-15 14:27:14

Hah! That made my day :)

 
 
Comment by Pro
2007-11-13 20:31:59

Yes, if it is a comment about the post or site, I just ignore them. If they venture in to abuse of other commenters and it gets to personal. I delete them.

As far as Digg goes, that is pretty normal behaviour for many of the users, which is one of the things I dislike about the site.

 
Comment by mike huang
2007-11-14 00:54:38

Way to go Carl! Do not care what others say, just know that you’re the only person that knows the truth. I always think that way and it allows me to live a stress free life :)

-Mike

 
Comment by John S. Rhodes
2007-11-14 01:49:05

A person recently subscribed to one of our membership sites and posted a ton of very negative comments.

Unfortunately, the “ignore” advice would not work. We had to do some clean up, including a couple of refunds and reputation management. It would have been a lot more messy if we just left things alone.

However…

In general, it makes perfect sense to ignore negative people. In general the “ignore” advice is perfect. Try not to get sucked in.

~ John

Comment by Carl
2007-11-15 14:28:57

Yes of course, thou shall defend his own territory.

The tip was for general matters.

 
 
Comment by Court
2007-11-14 07:02:22

That’s perfect advice Carl. There will always be haters and it’s best to just ignore them. :wink:

 
Comment by Jerry Khoo
2007-11-14 07:14:26

I think ignoring is a great response. Some people just want a reaction from you. By ignoring the unjustified bad comments, you do not give them the pleasure

 
Comment by Bong (JB)
2007-11-14 07:37:05

You got it right Carl, ignore those flamers. You’re currently on the top spot of make-money-online while they’re not.

Know what? Even flaming could be useful. People who’d never heard of carlocab.com would wonder what all those hell-raising is about and come take a peek.

You’re certainly doing great, leaving all those envious folks behind to eat your dust. :D

Comment by Carl
2007-11-15 14:30:13

That’s what I call… ‘Buzz’ ;) And I want that!

 
 
Comment by bloggernoob
2007-11-14 07:56:03

Yeah just ignore them. Very mature for a 14 year old.

 
Comment by mark
2007-11-14 13:38:01

I even don’t have comments but I can read :)

 
Comment by George
2007-11-14 15:09:24

Anyone with any level of success is going to have “haters”. Don’t let it get to you and ignore it. Good advice Carl.

I think that sometimes it might make sense to address someone who is trying to give you a bad name by spreading lies about you. However, ignoring them can be good as well.

 
Comment by Joyce
2007-11-14 15:38:11

Ignoring is my second option.

 
Comment by Jim
2007-11-14 16:25:21

Thats the best thing to do… interesting enough even with negative comments from Digg or other blogs it usually brings some new readers that stick around.

 
Comment by Wayne Liew
2007-11-14 18:30:11

Some people are just envious of you getting some success and they have decided to flame you, the best way is to ignore them just like ignoring those spammers.

Confronting them sometimes will tarnish your reputation as when you are ill-tempered, words that are not supposed to be said at your stage might come out from your mouth. ;-)

 
Comment by Caroline Middlebrook
2007-11-14 18:36:56

It depends where it is. If somebody is flaming me somewhere outside of myown personal space (ie my blog) then I’d just ignore it.

If its on my blog then it depends. I’ve had a few negative comments on my blog and each time one of my regular commenters have piped up in my defence. Both times I thought they did a pretty good job so I left it at that :)

So yes I guess I just ignore it - acknowledging something only adds fuel to it.

 
Comment by Ryan Shamus
2007-11-15 00:14:40

I couldn’t agree more - ignoring is the best route. You know what they say - any publicity is good publicity!

When people nay-say, that just means you’re doing something right :)

 
Comment by jordan widel
2007-11-15 05:31:00

Quick and strait to the point
Yeah i can’t believe people can be so mean

 
Comment by ScottUA
2007-11-15 13:43:19

Simple but great advice. I’ve received every possible insult, had questions about my manhood and even received a few death threats. You have to laugh at them, hit the delete button and move on.

 
Comment by Michael Woo
2007-11-15 13:49:30

Ah~ Nice tips, usually I break into a rage looking at negative comments, i just want to beat that person up real bad..

 
Comment by Chris
2007-11-15 16:24:11

Carl - I am with you I just ignore the negative posts. I used to get upset and reply and then I just found myself going to bad places. So not I just hit the delete button or move on.

After reading your interview with Dean Hunt I also see the negative comments as a positive - at least I got their attention and they are talking about me :)

Chris

 
Comment by Ades
2007-11-15 18:12:22

If the comments are negative because people are just envious then it’s a good thing to ignore them. But if they are negative because you did something wrong, then replying and correcting is a better thing to do. In your case, it’s the first one. So good choice!

 
Comment by Mark
2007-11-17 20:53:46

Dude you are the man, great job with your website and rankings. Keep up the good work. Your success makes some gurus look like they should pay you for advice.

For a good laugh, watch that funny movie “Idocracy” about how people are getting dumber every year. And then when anyone makes a negative comment, just think of them as the idiots in that movie and ignore them, ha ha.

 
Comment by Technobuzz.net
2007-11-18 11:21:08

Nice Post :)

Stumbled

 
Comment by Jochen Van de Velde
2007-11-24 10:54:24

Great post, again. I personally also think ignoring those flamers is the best solution.

 
Comment by ZingWat - Make Money Online
2007-11-26 23:27:13

I totally agree! A lot of people are very rude, even in emails! Just ignore!

 
Comment by Bjorg
2007-12-31 22:19:14

It’s true, some only want to make trouble anyway. It’s best to ignore them.

 
Comment by Laarni
2008-02-20 21:05:47

I ignore too! I actually don’t blog it anymore. I don’t like giving them some spotlight.

 
Comment by Junelle
2008-03-02 02:22:16

“What about you? What do you do when you get bad comments on your site, email or etc?”

If I find it worth answering I do answer to explain myself. If I find it useless … I ignore.

 
Comment by nobe
2008-07-05 19:24:22

i actually had to close a blogsite once because of negative comments. boy was that a bad decision

 
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